Privacy policy

Last updated: August 26, 2026

SAFIDI SOCIETE D AIDE AU FINANCEMENT DU DEVELOPPEMENT INDUSTRIEL ("SAFIDI", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how personal information may be collected, used, disclosed and protected when you visit or make a purchase from safidishop.com.

1. Data Controller

The data controller is:

SAFIDI SOCIETE D AIDE AU FINANCEMENT DU DEVELOPPEMENT INDUSTRIEL
Tour EDF PB6
20 Place de la Défense
92800 Puteaux
France

Email: support@safidishop.com

SIREN: 332 263 417

2. Personal Data We May Collect

Depending on how you use our website, we may collect information such as:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Order information;
  • Products purchased;
  • Payment transaction information;
  • Customer service communications;
  • IP address;
  • Browser and device information;
  • Website activity and interaction information;
  • Cookie and consent preferences.

Payment card information may be processed directly by authorized payment service providers. SAFIDI does not necessarily receive or store complete payment card details.

3. How We Collect Information

Personal information may be collected when you:

  • Visit our website;
  • Place an order;
  • Enter information during checkout;
  • Contact customer service;
  • Subscribe to communications where available;
  • Interact with website functionality;
  • Accept or configure cookies.

Certain technical information may also be collected automatically through cookies and similar technologies.

4. Why We Use Personal Data

We may process personal data to:

  • Process and fulfil orders;
  • Arrange shipping and delivery;
  • Provide tracking information;
  • Process payments and refunds;
  • Respond to customer enquiries;
  • Prevent fraud and misuse;
  • Protect the security of our website;
  • Maintain records required by law;
  • Improve website functionality and customer experience;
  • Send marketing communications where permitted and, where required, where consent has been obtained;
  • Comply with legal and regulatory obligations.

5. Legal Bases

Depending on the processing activity, we rely on one or more lawful bases, including:

Performance of a contract
For processing orders, payments, delivery, returns and customer service.

Legal obligations
For accounting, tax, regulatory and other legally required records.

Legitimate interests
For fraud prevention, website security, service improvement and protection of our business, where those interests do not override your rights.

Consent
Where consent is required, including certain marketing communications and non-essential cookies.

6. Shopify

Our online store uses the Shopify platform.

Shopify and its affiliated service providers may process personal information on our behalf in order to provide ecommerce functionality, hosting and related services.

Certain Shopify consumer services may operate under Shopify's own terms and privacy practices.

7. Service Providers

We may share personal data only where reasonably necessary with service providers such as:

  • Ecommerce and hosting providers;
  • Payment processors;
  • Banks and financial institutions involved in transactions;
  • Shipping and delivery providers;
  • IT and security providers;
  • Professional advisers;
  • Authorities where disclosure is legally required.

These providers may process information only to the extent necessary for their relevant services or according to their own legal obligations.

8. International Data Transfers

Some technology or service providers may process information outside France or the European Economic Area.

Where personal data is transferred internationally, appropriate safeguards are used where required by applicable data protection law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to comply with legal, accounting, tax, contractual or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is processed.

When information is no longer required, it may be deleted or anonymized, subject to applicable legal requirements.

10. Your Rights

Subject to applicable law, you may have rights including:

  • The right to access your personal data;
  • The right to correct inaccurate data;
  • The right to request deletion in applicable circumstances;
  • The right to restrict certain processing;
  • The right to object to certain processing;
  • The right to data portability where applicable;
  • The right to withdraw consent where processing is based on consent.

You may exercise your rights by contacting:

support@safidishop.com

We may need to verify your identity before completing certain requests.

You may also have the right to lodge a complaint with the competent data protection supervisory authority, including the French CNIL.

11. Marketing Communications

Where marketing communications are offered, you may unsubscribe at any time using the unsubscribe mechanism contained in the communication or by contacting us.

Withdrawal from marketing communications does not prevent us from sending necessary transactional communications relating to an order.

12. Cookies

Our website uses cookies and similar technologies.

Further information is available in our Cookie Policy.

Where consent is legally required for non-essential cookies, such cookies should not be activated until the appropriate consent has been obtained.

13. Data Security

We use reasonable organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can guarantee absolute security.

14. Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes in our services, business practices or legal obligations.

The updated version will be published on this page with a revised "Last updated" date.

15. Contact

For privacy questions or requests:

support@safidishop.com

SAFIDI SOCIETE D AIDE AU FINANCEMENT DU DEVELOPPEMENT INDUSTRIEL
Tour EDF PB6
20 Place de la Défense
92800 Puteaux
France