Terms of service

Last updated: August 26, 2026

These Terms of Service govern your access to and use of safidishop.com.

The website is operated by SAFIDI SOCIETE D AIDE AU FINANCEMENT DU DEVELOPPEMENT INDUSTRIEL.

By accessing or using this website, you agree to these Terms of Service to the extent permitted by applicable law.

1. Website Use

You may use this website only for lawful purposes.

You must not:

  • Use the website fraudulently;
  • Attempt unauthorized access to the website or its systems;
  • Introduce malicious software or harmful code;
  • Interfere with website security or operation;
  • Use automated systems in a manner that unreasonably disrupts the website;
  • Misuse website content or intellectual property.

2. Product Information

We make reasonable efforts to present product descriptions, dimensions, features and images accurately.

Colors and appearance may vary slightly depending on lighting, photography and screen settings.

Minor variations that do not materially affect the product's essential characteristics are not necessarily defects.

Nothing in these Terms limits mandatory rights relating to product conformity.

3. Availability

Products are subject to availability.

Adding a product to a cart does not reserve it.

If a product becomes unavailable after an order is placed, we will contact the customer and, where necessary, cancel and refund the affected item or order.

4. Prices

Prices applicable to an order are those displayed on the website when the order is submitted, subject to correction of obvious errors.

The final amount payable, including applicable delivery charges, is displayed before the customer confirms the order.

5. Payment

We accept:

Visa
Mastercard

Payment authorization may be required before an order is accepted.

We may refuse or cancel an order where payment cannot be authorized or where there is reasonable evidence of fraud or unauthorized activity.

6. Orders

Submitting an order constitutes an offer to purchase the selected products.

We may refuse or cancel an order for legitimate reasons, including:

  • Product unavailability;
  • Payment failure;
  • Suspected fraud;
  • Obvious pricing or product information errors;
  • Shipping address outside our delivery area.

If we cancel an order after payment has been collected, the affected amount will be refunded.

7. Shipping

Our shipping terms are described in the Shipping Policy.

We currently ship only within the permitted areas of Metropolitan France described in that policy.

8. Returns

Returns and refunds are governed by our Return & Refund Policy and applicable mandatory consumer rights.

9. Intellectual Property

Website content, including branding, text, graphics, layout, original product imagery and other protected material, may be protected by intellectual property rights.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce or commercially exploit protected website content without authorization, except where legally permitted.

10. Third-Party Services

The website may use or link to services provided by third parties.

We are not responsible for independent third-party websites or services that are outside our control.

11. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

To the extent permitted by law, SAFIDI is not responsible for indirect losses resulting solely from events outside its reasonable control.

Mandatory consumer rights remain unaffected.

12. Governing Law

These Terms are governed by applicable French law.

Nothing in these Terms deprives a consumer of mandatory protections available under applicable consumer law.

13. Changes

We may update these Terms when necessary.

Changes apply from the date the revised version is published and do not retroactively remove rights already acquired under an existing order.

14. Contact

support@safidishop.com

Customer Service:

Monday to Friday, 9:00 a.m. – 5:00 p.m.
France local time